Anonymous Client Survey

Our goal is to provide you with the most personalized, professional, and caring veterinary experience possible.  As a part of our continuing effort to serve you better, we would like your feedback on your experience with our practice.  We promise to use this information to make future experiences with our practice even better.  In order for you to feel comfortable expressing your opinions candidly, we do not ask for your name or other identifying information, nor can this website capture any identifying information.  Thank you for your help!

 

Select the response that best describes your feelings.


  1              2              3              4              5
1=Very Poor, 2=Poor, 3=Average, 4=Very Good, 5=Outstanding

Level of service and professionalism on the phone 
Clinic interior clean, odor free, comfortable
Clinic exterior inviting, modern, easily recognized
Doctor and staff know me by name
Appointment times are convenient
Front desk staff is friendly and professional
Length of time waiting to be seen by doctor
Friendliness of the doctor and staff
Concern of the doctor for my pet
Concern of the support staff for my pet
Amount of time doctor spent with my pet
Doctor's explanation of examination and treatment alternatives
Length of wait time to check out

Any additional comments or concerns?